Service tech checking underneath a vehicle

Certified Genesis Service & Parts in Charlotte, NC

Keeping a luxury vehicle performing at its best calls for specialists who know the brand inside and out, which is exactly what drivers find at our Genesis dealership in Charlotte. Backed by the family-led Keffer Auto Group and its people-first philosophy, our auto service center pairs factory-trained technicians with genuine OEM parts and advanced diagnostic tools. Every visit is handled with the same care that earned our award-winning reputation, whether you need routine maintenance or warranty work covered under your 5-Year/60,000-Mile New Vehicle Limited Warranty.1

Service tech checking inventory for parts

Order Genesis Parts Near Me

Sourcing the right component makes all the difference for a precision-built Genesis, so our parts counter stocks genuine OEM parts matched to your exact model and trim. Drivers can order online or by phone, then arrange installation by our certified team. Because every part meets factory specifications, your vehicle keeps the protection of its 10-Year/100,000-Mile Powertrain Limited Warranty while performance stays true to the way it left the showroom.1

Genesis Oil Change in Charlotte, NC

Fresh oil protects the engineering that makes a Genesis feel effortless, and our service center in Charlotte handles every oil change with the exact synthetic grade your model requires. Owners enrolled in the Genesis Experience Perks enjoy 3-year/36,000-milecomplimentary scheduled maintenance, so routine visits cost nothing out of pocket.1 You can also get a multipoint inspection, giving you a clear picture of tire wear, fluid levels and brake condition before any small issue grows.

Service tech pouring oil into a vehicle for an oil change
Close up of service tech rolling a tire through the service bay

Nearby Genesis Tire Sales & Service

Matching the correct tires to a Genesis protects both ride quality and handling, which is why our tire center fits each vehicle with sizes approved for its original performance. Rotation, balancing and alignment keep tread wearing evenly, and drivers from Hickory can compare leading brands with help from advisors who know the lineup. While your car is on the lift, our complimentary loaner vehicles keep your day moving without interruption.1

Local Car Battery Service for Genesis Vehicles

Power delivery matters even more in an electrified lineup, so our technicians test and replace both standard and high-voltage batteries using components rated for your specific Genesis. On-site EV charge management and charging infrastructure support electric owners between appointments, keeping range ready when you need it. Shoppers who prefer convenience can take advantage of our pick-up and delivery service, letting us handle battery diagnostics while you stay home or at work.

Service tech testing a battery
Close up of hands holding brake pads

Genesis Brake Service & Repair at Genesis of Charlotte

Confident stopping power depends on precise components, so every brake inspection at our dealership uses genuine OEM brake parts fitted by certified technicians. When repairs take longer, our shuttle service keeps clients on schedule, and loaner availability is confirmed when you book. Owners from South Charlotte to the South Carolina line trust us because we treat service as a relationship, not a transaction. When your brakes need attention, schedule a Genesis service appointment online and let our advisors in Charlotte take it from there.

1 See dealer for details.

Get Directions

2500 Crownpoint Executive Dr., Charlotte, NC, 28227
Genesis of Charlotte 35.143138404679114, -80.72165832962668.